Anonymous
map-marker Cookeville, Tennessee

Dissatisfied

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I bought a free step off the floor. It worked perfectly at the store I had to pay $179.00 for delivery ad setup. The brought me the wrong one although they say they didnt. This one is entirely different than the one I purchased. They told me it was setup wrong. It wasnt. They refused to send someone out to check it and I only live 10 minutes away. It is unreturnable because it was a floor model. Now I am stuck with something i am unable to use and I am out $565.00. They refuse to do anything. I am an elderly lady and I feel they took advantage of me.
View full review

User's recommendation: Do not buy anything from Dunham’s they are unreliable.

Bob Y Kog

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Zanesville, Ohio

Oissed off customer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dunhams Sports - Oissed off customer
Dunhams Sports - Oissed off customer - Image 2
Dunhams Sports - Oissed off customer - Image 3
Price of 1 item All item are same only color is different Lady said they wont give me price and blew me off and took items away. I confronted her and she said corporate will not let her charge the sale price of the other 2. Keep your *** Ill buy somewhere online and hope you go out of business. Zanesville Ohio store.
View full review
Cons:
  • Old stock and charge full retail

Preferred solution: Price reduction

User's recommendation: No, I don’t care what they do

Sue L Oza

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hillsboro, Ohio

Dunhams just lost a customer!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dunhams Sports - Dunhams just lost a customer!

Spencer ,Iowa Dunhams. The manager would not honor sale prices.

Under armor sweatshirts had over 7 signs across top of display saying $39.99 and on the table that I picked up sweatshirt from had two sale signs. First it rang up $65 which he said was not on sale. Showed him the pile of sweatshirts from display which included 10 of the same sweatshirts I had at the counter. He then said it was 25% off which brought it down to $45.

Told him I wanted the price listed on sale signs. Nope. Would not honor it. Left all the items I was going to purchase and left store.

Wont be back. You just lost a customer who bought guns, ammo, shoes and lots of presents for my family at your store each Christmas consistently.

View full review
David H Xrm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kingsport, Tennessee

Talk to someome in corporate

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I never got to speak to anyone and I didnt expect thats exactly why they handled the situation the way they did here in Kingsport, Tennessee
View full review

User's recommendation: Go to *** sporting goods

David H Xrm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kingsport, Tennessee

Talk to someome in corporate

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ive already responded about my experience in the Kingsport , Tennessee store and to be honest I didnt expect to hear from anyone in corporate or management and Im assuming thats the reason I was treated the way I was because they knew nobody would reach out to me !!
View full review

User's recommendation: Shop *** sporting goods

David H Xrm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kingsport, Tennessee

Talk to someome in corporate

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Needed to speak to someone in corporate about and Issue concerning the store in Kingsport Tennessee but of course never got a response, Im assuming thats why its called Pissed Consumer !
View full review
Jaysin Brr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Minneapolis, Minnesota

Travis Renard GM, he is the worst manager ever.

I was a customer on 2/22 ,noticed he was following a lady around who I know used to work there told her she was loitering everyone there heard the conversation between them. He has no respect for anyone heard he was fired from Wal-Mart. He also just walks around and does nothing.
View full review
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Indiana, Pennsylvania

Misleading

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dunhams Sports - Misleading
Dunhams Sports - Misleading - Image 2

DUNHAM'S IS AWFUL SNEAKY.

I was happy they came into town.

But thier policies are very misleading.

I will give just 2 examples, there are more.

1 is the 20 to 23% off coupons on shoes and apparel, and also other items in the store.

One stipulation is that item cannot be on sale or special.

I will show you this, it's crazy, 1 penny off voids the coupon. I have a picture of a managers "SPECIAL "

1 penny off a pair of shoes so that the 23% coupon is void.

Don't no mossberg patriot 300 win

Number 2 is price match" we will refund 100 % in the difference of price of another item, if it is the exact same item, and in stock ( even firearms). I found my rifle for 70 dollars less from mossberg themselves

Only the small print says if the other store is FIVE MILES AWAY.

View full review

User's recommendation: Be careful of practice and promises

Anonymous
map-marker Chicora, Pennsylvania

Gun counter

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Very rude, incompetent,and refused for me to look at a gun even having id in Butler,I will be getting ahold of district manager,I have spent thousands of dollars in that store,other family and friends have said same thing about a specific employee of being rude, apparently mgt don't care,no wonder store is very slow when you go in there.This was Feb 2024
View full review

User's recommendation: Try rural king

Anonymous
map-marker Pittsburgh, Pennsylvania

Lack of employee engagement and the manager not even coming over

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Manager couldnt be bothered to even come talk to md just said no to the cashier and went on messing with the bikes didnt even acknowledge I was there
View full review
Anonymous
map-marker Kansas City, Missouri

Discrimination

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Tried buying a gun. My address on my id didnt match. They asked me to bring something from the county to prove my address. I brought a letter from the county district attorney. It was a letter requesting that I testify in a domestic violence case in which I am the victim. The told me that they couldnt help me because it was court paperwork. They were very condescending and cruel. I am the victim of domestic violence and I am being re victimized and discriminated against. He asked for mail from the county. I brought what they asked for. And they made me feel like ***
View full review

User's recommendation: Do not go into this store

Chera Vjq
map-marker Danville, Virginia

Danville VA store customer service is totally terrible.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Called Danville Va store for specific shoe make, model, size, and width and was assured three times by shoe department employee the item was available in the store. I live in a rural area and had to drive to the store only to find out that the shoe was not in stock. Spoke to manager and she told me that they had hundreds of shoes therefore it was not possible to know which shoes were in stock. Manager would not accept that sales girl could have checked first before telling me the shoes were available. She then told me to file a complaint if not satisfied. Is that good customer service?
View full review
Pros:
  • Nice selection
Cons:
  • Terribly rude and un educated staff

Preferred solution: Better customer service and less rude employees. Courtney was very rude.

User's recommendation: Shop elsewhere before going to Dunhams.

Rowynn Vxl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pittsburgh, Pennsylvania

Dissatisfied

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Your Butler Pa store manager (female) was completely out of line. Not my fault her staff called off that day. She did not have to get snotty with me. 6 of us were waiting for service at the sporting goods counter . I asked for help. No one came. We all ended up leaving. Shame on HER! And no. I was not with any of them. All separate people.
View full review

User's recommendation: Shop somewhere else

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Opelika, Alabama

Improper sales

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dunhams Sports - Improper sales
Dunhams Sports - Improper sales - Image 2
So yesterday the 9th i went into your store and purchased this item , and the manger april spent 30 mins arguing with me about this price so i just purchased them at full price but i no im in the right as they are 39.97 online and un store i would like this Resolved
View full review

User's recommendation: Dont go to jasper

Ralph C Hhm
map-marker Bedford, Indiana

Return policy and cashiers knowledge of store policy

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I got wrong grain muzzle loading bullet by mistake, tried to return it or exchange them , I was told by both cashier that there is no return on ammo with a very poor customer service response . I didnt consider the bullet which is sold separately from powder an ammo Item and neither did the store manager .

Which took the item back . The two cashiers were definitely rude and lacked in customer service .

I wont be back as long has the two cashiers still work there at the Bedford store . To many other enjoyable places in Bedford to shop for the same products and they are also a little high on prices compared to other stores.

View full review
Cons:
  • Poor cashier customer service

Preferred solution: Nothing in return just a unsatisfied customer with cashiers customer service

User's recommendation: Shop else where than at Dunham’s in Bedford

Shareese Ryl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Shoals, Indiana

Dunhams suck!!!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Bought a defective Cva wolf and they would not let me return it for another one that they had on display. They get you by telling you that you have to go through the manufacture that way they are covered and they dont have to give you a new one. Shame on them!!! Walmart of all places has better customer service than they do
View full review

User's recommendation: Never buy from Dunhams

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article